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  1. Identity of the entrepreneur

Hollaar e-commerce

Acting under the name Wokgas.com

Midway 604

1704 BS Heerhugowaard

The Netherlands

Telephone number: +31612242368

Email: info@Wokgas.com

Chamber of Commerce: 61296848

VAT number: NL097929785B01

     

  1. Generally

2.1 These terms and conditions apply to all offers from Wokgas.com. The conditions are accessible to everyone and included on the Wokgas.com website. On request we will send you a written copy.

2.2 By placing an order you indicate that you agree with the delivery and payment conditions. Wokgas.com reserves the right to change its delivery and / or payment conditions after the expiry of the term.

2.3 Unless otherwise agreed in writing, the general or specific conditions or stipulations of third parties are not recognized by Wokgas.com.

2.4 Wokgas.com guarantees that the delivered product meets the agreement and meets the specifications stated in the offer.

     

  1. Delivery

3.1 Delivery takes place while stocks last.

3.2 In the context of the rules of the distance purchase, Wokgas.com will execute orders at least within 30 days. If this is not possible (because the ordered item is out of stock or no longer available), or there is a delay for other reasons, or an order cannot be executed or can only be partially executed, the consumer will receive the order within 1 month after placing the order. order message and in that case he has the right to cancel the order without costs and notice of default.

3.3 Wokgas.com’s obligation to deliver will, subject to proof to the contrary, be satisfied as soon as the goods delivered by Wokgas.com have been offered to the customer once. For home delivery, the report of the carrier, including the refusal of acceptance, serves as full proof of the offer to deliver.

3.4 All periods mentioned on the website are indicative. No rights can therefore be derived from the aforementioned periods.

Prices
4.1 Prices are not increased within the duration of the offer, unless legal measures make this necessary or if the manufacturer implements interim price increases.

4.2 All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typesetting errors.

4.3 All prices on the site are in Euros and include 21% VAT.

Trial period / right of withdrawal
5.1 In the event of a consumer purchase, in accordance with the Distance Selling Act (Article 7: 5 of the Dutch Civil Code), the customer has the right to return (part of) the delivered goods within a period of 14 working days without giving a reason. This period starts when the ordered items have been delivered. If the buyer has not returned the delivered goods to Wokgas.com after this period, the purchase is a fact. Before proceeding to return, the customer is obliged to notify Wokgas.com in writing within the period of 14 working days after delivery. The customer must prove that the goods delivered were returned on time, for example by means of a proof of mail delivery. The goods must be returned in the original packaging (including accessories and accompanying documentation) and in new condition. If the goods have been used, encumbered or damaged in any way by the customer, the right to dissolution within the meaning of this paragraph expires. With due observance of the provisions in the previous sentence, Wokgas.com ensures that the full purchase amount including the calculated shipping costs is refunded to the customer within 30 days after the receipt of the return shipment. The return of the delivered goods is entirely for the account and risk of the buyer.

5.2 The right to dissolution, as described in the previous paragraph, only relates to the delivered goods and will in no case relate to services.

5.3 The right of withdrawal does not apply to:

– services for which the implementation, with the consent of the consumer, has started for the period of fourteen working days

goods or services whose price depends on fluctuations in the financial market, over which the supplier has no influence

– goods that have been manufactured according to the consumer’s specifications, for example custom work, or that have a clear personal character

-for goods or services that cannot be returned due to their nature, e.g. i.v.m. hygiene or that can spoil or age quickly

-audio and video recordings and computer software of which the consumer has broken the seal

the delivery of newspapers and magazines; for the services of betting and lotteries

Data Management
6.1 If you place an order with Wokgas.com, your details will be included in the Wokgas.com customer base. Wokgas.com adheres to the Data Protection Act and will not provide your information to third parties. See our Privacy Policy.

6.2 Wokgas.com respects the privacy of users of the website and ensures confidentiality of your personal information.

6.3 In some cases Wokgas.com uses a mailing list. Each mailing contains instructions to remove yourself from this list.

Warranty and conformity
7.1 The entrepreneur guarantees that the products and / or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions existing on the date of the conclusion of the agreement and / or government regulations.

7.2 A scheme offered by the entrepreneur, manufacturer or importer as a guarantee does not affect the rights and claims that the consumer can assert with regard to a shortcoming in the fulfillment of the obligations of the entrepreneur towards the entrepreneur on the basis of the law and / or the distance agreement.

7.3 The buyer is obliged to immediately check the delivered goods upon receipt. If it appears that the delivered item is incorrect, inadequate or incomplete, then the customer (before proceeding to return to Wokgas.com) must immediately report these defects in writing to Wokgas.com. Any defects or incorrectly delivered goods must and can be reported in writing to Wokgas.com up to a maximum of 2 months after delivery. The goods must be returned in the original packaging (including accessories and accompanying documentation) and in new condition. Commissioning after the discovery of a defect, damage arising after the discovery of a defect, encumberment and / or resale after the discovery of a defect, completely voids this right to complain and return.

7.4 If complaints from the customer are found to be justified by Wokgas.com, Wokgas.com will, at its option, replace the goods delivered free of charge or make a written arrangement with the customer about the compensation, on the understanding that the liability of Wokgas.com and provided that the amount of compensation is always limited to no more than the invoice amount of the items in question, or (at Wokgas.com’s option) to the maximum amount covered by Wokgas.com liability insurance in the relevant case. Any liability of Wokgas.com for any other form of damage is excluded, including additional compensation in whatever form, compensation for indirect damage or consequential damage or damage due to lost profit.

7.5 Wokgas.com is not liable for damage caused by intent or equivalent recklessness of non-managerial staff.

7.6 This guarantee does not apply if: A) and as long as the customer is in default towards Wokgas.com; B) the customer has parried and / or modified the delivered goods himself or had them repaired / or modified by third parties. C) the delivered goods have been exposed to abnormal circumstances or are otherwise carelessly treated or have been treated in violation of the instructions of Wokgas.com and / or instructions on the packaging; D) the defectiveness is wholly or partly the result of regulations that the government has set or will make with regard to the nature or quality of the materials used;

7.7 Wokgas.com often sells products that come into contact with fire. It may happen that some smoke and / or odors are released briefly when these products are first put into use.

Offers
8.1 Offers are without obligation, unless otherwise stated in the offer.

8.2 Upon acceptance of a non-binding offer by the buyer, Wokgas.com reserves the right to withdraw or deviate from the offer within the period of 3 working days after receipt of that acceptance.

8.3 Verbal commitments only bind Wokgas.com after they have been confirmed explicitly and in writing.

8.4 Offers from Wokgas.com do not automatically apply to repeat orders.

8.5 Wokgas.com cannot be held to its offer if the customer should have understood that the offer, or a part thereof, contained an obvious mistake or error.

8.6 Additions, changes and / or further agreements are only valid if agreed in writing.

Agreement
9.1 An agreement between Wokgas.com and a customer is established after an order assignment by Wokgas.com has been assessed for feasibility.

9.2 Wokgas.com reserves the right, without stating reasons, not to accept orders or assignments or to accept them solely on the condition that the shipment takes place on delivery or prepayment.

Images and specifications
10.1 All images; photos, drawings, etc .; Data on weights, dimensions, colors, images of labels, etc. on the Wokgas.com website are approximate only, are indicative and cannot give rise to compensation or termination of the agreement.

Force of the majority
11.1 Wokgas.com is not liable if and insofar as its commitments cannot be met due to force majeure.

11.2 Force majeure means any strange cause, as well as any circumstance, which should not reasonably be for its risk. Delays in or non-performance by our suppliers, disruptions in the Internet, disruptions in electricity, disruptions in e-mail traffic and disruptions or changes in technology supplied by third parties, transport difficulties, strikes, government measures, delays in supply, negligence of suppliers and / or manufacturers of Wokgas.com as well as assistants, illness of staff, defects in aids or means of transport are expressly considered as force majeure.

11.3 In the event of force majeure, Wokgas.com reserves the right to suspend its obligations and is also entitled to terminate the agreement in whole or in part, or to claim that the content of the agreement is amended in such a way that implementation remains possible. In no case is Wokgas.com obliged to pay any fine or compensation.

11.4 If on the commencement of the force majeure Wokgas.com has already partially met its obligations, or can only partially meet its obligations, it is entitled to separately invoice the already delivered or the deliverable part and the customer is obliged to pay this invoice as it concerned a separate contract. However, this does not apply if the already delivered or deliverable part has no independent value.

Liability
12.1 Wokgas.com is not liable for damage to vehicles or other objects caused by incorrect use of the products. Read the instructions on the package and / or consult our website before use.

Retention of title
13.1 The property of all goods sold and delivered by Wokgas.com to the customer remains with Wokgas.com as long as the customer has not paid the claims of Wokgas.com under the agreement or previous or later similar agreements, as long as the customer does work to be performed under these or similar agreements has not yet been paid and as long as the customer has not yet paid the claims of Wokgas.com for failing to comply with such commitments, including claims regarding fines, interest and costs, a and others as referred to in Section 3:92 of the Dutch Civil Code.

13.2 The goods supplied by Wokgas.com which are subject to retention of title may only be resold in the context of normal business operations and may never be used as a means of payment.

13.3 The buyer is not authorized to pledge the goods that are subject to the retention of title nor to encumber them in any other way.

13.4 The customer already gives unconditional and irrevocable permission to Wokgas.com or a third party to be appointed by Wokgas.com to, in all cases where Wokgas.com wishes to exercise its ownership rights, to enter all those places where its property will then be located and to take those things there.

13.5 If third parties seize the goods delivered under retention of title or wish to establish or enforce rights thereon, the customer is obliged to inform Wokgas.com of this as soon as can reasonably be expected.

13.6 The buyer undertakes to insure and keep insured the goods delivered subject to retention of title against fire, explosion and water damage as well as against theft and to provide the insurance policy for inspection upon request to Wokgas.com.

Applicable law / competent court
14.1 Dutch law applies to all agreements.

14.2 The competent court within the district of Heerhugowaard will take cognizance of disputes arising from an agreement between Wokgas.com and the buyer, which cannot be resolved by mutual agreement, unless Wokgas.com prefers the difference to the competent court of submit the place of residence of the buyer, and with the exception of those disputes that fall within the competence of the sub-district court.
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